Last updated: June 4, 2026
1. Information We Collect
When you contact us for a quote, request a service, or interact with our website, we may collect
the following information:
- Your name, email address, and phone number
- Business or property address for service delivery
- Service requirements and preferences
- Website usage data through cookies and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services
- Respond to enquiries and provide quotes
- Communicate about service schedules and updates
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share
information with:
- Service staff who need the information to perform cleaning duties
- Trusted service providers who assist in operating our website (hosting, analytics)
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorised
access, alteration, disclosure, or destruction. However, no method of transmission over the
internet is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You
can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact
us:
- Email: contact@aarkacleaningservices.com.au
- Phone: 0432 172 783
- Address: Brisbane, QLD, Australia